Today I finally learned why. The people who run the gym do not say 'thank you' or express any kind of gratitude! Here's how this came about ...
Recently I was a meeting directly across the street from the gym, so I thought I'd stop in. I am looking for a gym again, so I proposed that I do some video for them in exchange for a membership. This is a gift for this gym because I know they are struggling. Three years ago, I was paying $500 for a membership, today they were asking for $207 on Amazon deals.
Clearly, in terms of membership things have changed. They need to diversify their strategies and that is my specialty. I spend my days creating innovative ways to get customers for my clients. They could benefit immensely from my skill set and I was willing to share because I wanted them to succeed!
So although I wasn't surprised that they turned me down, I was shocked that she didn't say thank you. Not once!
Not thank you for coming in, thank you for thinking about coming back, thank you for wanting us to be successful, thank you for your offer, nada!
No wonder they are suffering. Imagine how different the scenario would have been if they had just said 'thanks.' One simple word, maybe two. That's all ... and it would have changed everything. I would have felt appreciated, valued. (even if they didn't use my service) And I would have said yes to the Amazon Deal!
Learn from their mistakes! As you are out in the world, remember this important marketing tip! Say Thank You to your clients often, show them your appreciation! it's important!
Ok, rant over. Thanks for listening! I'm going back to the peaceful place!